Academic Vitae
Bernard J. Jansen

Dr. Jim Jansen is a full professor in the College of Information Sciences and Technology at The Pennsylvania State University. He is also a Principal Scientist with the Qatar Computing Research Institute. Jim has 250 or so publications in the area of information technology and systems, with articles appearing in a multi-disciplinary range of journals and conferences. His specific areas of expertise are Web searching, sponsored search, and personalization for information searching. He is co-author of the book, Web Search: Public Searching of the Web , co-editor of the book Handbook of Weblog Analysis, author of Understanding User - Web Interactions Via Web Analytics, and author of Understanding Sponsored Search. Jim is a member of the editorial boards of ten international journals, former editor-in-chief of the journal Internet Research. and editor-in-chief of the journal Information Processing and Management. He has received several awards and honors, including an ACM Research Award and six application development awards, along with other writing, publishing, research, teaching, and leadership honors. Several agencies and corporations have supported his research. He is actively involved in teaching both undergraduate and graduate level courses, as well as mentoring students in a variety of research and educational efforts. He also has successfully conducted numerous expert witnessing cases (web searching, web analytics, keyword advertising, click fraud) and consulting projects (web searching, web analytics). Jim resides in Charlottesville, Virginia, USA and Doha, Qatar.

Bernard J. (Jim) Jansen

Education

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RESEARCH

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• Interests
• Publications
• Publications under Review
• Publications in Progress
• Selected Conference Papers and Presentations
• Refereed Book Chapters

Research: Interests

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My research goal is to advance the transfer and dissemination of information among participants within our society by improving the ability to locate relevant information. Central to this research goal is an approach centered on a concurrent, integrated view of users, information and technology within an information searching process. This research goal encompasses theoretical, methodological and system development aims and is anchored in a broader multi-disciplinary research and educational agenda that seeks to identify and influence societal patterns of information dissemination and usage. Specific research areas of focus include Web information retrieval and information system design.

 Publications

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Liu, Z., and Jansen, B. J. (2016) ASK: A Taxonomy of Information Seeking Posts in Social Question and Answering. Journal of the Association for Information Science and Technology.

Coughlin, D., Campbell, M., and Jansen, B. J. (2016) A Web Analytics Approach for Appraising Electronic Resources in Academic Libraries. Journal of the Association for Information Science and Technology.

Liu, Z., and Jansen, B. J. (2016) Understanding and Predicting Question Subjectivity in Social Question and Answering. IEEE Transactions on Computational Social Systems. 3(1), 32-41.

Ortiz-Cordova, A. and Jansen, B. J. (2016) Associating Searching on Search Engines to Subsequent Searching on Sites. International Journal of Information Systems in the Service Sector. 8(2), 30-43.

Coughlin, D. and Jansen, B. J. (2016) Modeling Journal Bibliometrics to Predict Downloads and Inform Purchase Decisions at University Research Libraries. Journal of the Association for Information Science and Technology. 67(3), 518-534

Ortiz-Cordova, A., Yang, Y., and Jansen, B. J. (2015) External to Internal Search: Associating Searching on Search Engines with Searching on Sites. Information Processing & Management. 51(5), 718–736.

Mukherjee, P, Kozlek, B., Jansen, B. J., Gyorke, A., and Camplese, C. (2014) Designing a Mobile and Socially Networked Learning Assistant for a University-level Keyword Advertising Course. MERLOT Journal of Online Learning and Teaching. 10(3), 351-373.

Yang, Y., Qin, R., Zhang, J., Zeng, D., and Jansen, B. J. (2014) Budget Planning for Coupled Campaigns in Sponsored Search. International Journal of Electronic Commerce. 18(3), 39-66.

Mukherjee, P. and Jansen, B. J.. (2014) Performance Analysis of Keyword Advertising Campaign Using Gender-Brand Effect of Search Queries. Electronic Commerce Research and Applications. 13(2), 139–149.

Jansen, B. J., Liu, Z., and Simon, Z. (2013) The Effect of Ad Rank on Performance of Keyword Advertising Campaigns. Journal of the American Society for Information Science and Technology, 64(10), 2115-2132.

Jansen, B. J.., Moore, K., and Carman, S. (2013) Evaluating The Performance of Demographic Targeting Using Gender in Keyword Advertising. Information Processing & Management. 49(1), 286-302.

Jansen, B. J., Zhang, L, and Mattila, A. S. (2012) Investigating Brand Knowledge of Web Search Engines: User Reactions to Search Engine Logos. Electronic Commerce Research. 12(4), 429-454.

Zhang, L, Jansen, B. J., Mattia, A. S. (2012) A Branding Model for Web Search Engines. International Journal of Internet Marketing and Advertising. 7(3), 195 – 216.

Ortiz-Cordova, A. and Jansen, B. J. (2012) Classifying Web Search Queries in Order to Identify High Revenue Generating Customers. Journal of the American Society for Information Sciences and Technology. 63(7), 1426 – 1441.

Zhang, M., Jansen, B. J., and Chowdhury, A. (2011) Influence of Business Engagement in Online Word-of-mouth Communication on Twitter: A Path Analysis. Electronic Markets: The International Journal on Networked Business. 21(3), 161-175.

Jansen, B. J., Sobel, K., and Zhang, M. (2011) The Brand Effect of Key Phrases and Advertisements in Sponsored Search. International Journal of Electronic Commerce. 6(1), 77-106.

Jansen, B. J., Liu, Z., Weaver, C., Campbell, G. and Gregg, M. (2011) Real Time Search on the Web: Queries, Topics, and Economic Value. Information Processing & Management. 47(4), 491-506.

Jansen, B. J., Sobel, K. and Cook, G. (2011) Classifying Ecommerce Information Sharing Behaviour by Youths on Social Networking Sites. Journal of Information Science. 37(2), 120-136.

Jansen, B. J. and Schuster, S. (2011) Bidding on the Buying Funnel for Sponsored Search Campaigns. Journal of Electronic Commerce Research. 12(1), 1-18.

Kuthuria, A., Jansen, B. J., Hafernik, C. (2010) K-means Clustering to Determine User Intent of Web Queries. Journal of Internet Research: Electronic Networking Applications and Policy. 20(5), 563-581.

Jansen, B. J. and Rieh, S. (2010) The Seventeen Theoretical Constructs of Information Searching and Information Retrieval. Journal of the American Society for Information Sciences and Technology. 61(8), 1517-1534

Rosso, M. A. and Jansen, B. J. (2010) Brand Names as Keywords in Sponsored Search Advertising. Communications of the Association for Information Systems. 27, Article 6. Available at: http://aisel.aisnet.org/cais/vol27/iss1/6

Jansen, B. J., Chowdury, A., and Cook, G.(2010) The Ubiquitous and Increasingly Significant Status Message. Interactions.

Jansen, B. J., Tapia, A. H., and Spink, A. (2010) Searching for salvation: An analysis of religious searching on the World Wide Web, Religion. 40(1), 39-52.

Jansen, B. J., Zhang, M, Sobel, K, and Chowdhury, A (2009) Twitter Power: Tweets as Electronic Word of Mouth. Journal of the American Society for Information Sciences and Technology, 60(11), 2169–2188.

Jansen, B. J., Booth, D. and Smith, B. (2009) Using the taxonomy of cognitive learning to model online searching. Information Processing & Management.45(6), 643-663.

Tjondronegoro, D., Spink, A., and Jansen, B. J. (2009) A Study and Comparison of Multimedia Web Searching: 1997-2006. Journal of the American Society for Information Sciences and Technology. 60(9), 1756-1768.

Jansen, B. J., Zhang, M., and Schultz, C. (2009) Search engine brand and the effect on user perception of searching performance. Journal of the American Society for Information Sciences and Technology.60(8), 1572-1595.

Jansen, B. J., Booth, D. L., & Spink, A. (2009). Patterns of query modification during Web searching. Journal of the American Society for Information Science and Technology. 60(3), 557-570. 60(7), 1358-1371.

Jansen, B. J., Flaherty, T.B, Baeza-Yates, R, Hunter, L., Kitts, B., Murphy, J. (2009). The Components and Impact of Sponsored Search. IEEE Computer. 42(5) 98-101.

Flaherty, T. B., Jansen, B. J., Hofacker, C., Murphy, J. (2009). Insights on the Google Online Marketing Challenge and Its Successful Classroom Implementation. Journal of Online Learning and Teaching, 5(2), 446-457.

Zhang, Y., Jansen, B. J., Spink, A. (2009) Identification of factors predicting clickthrough in Web searching using neural network analysis. Journal of the American Society for Information Science and Technology. 60(3), 557-570.

Rosso, M., McClelland, M. K., Jansen, B. J., and Fleming, S. W. (2009) Using Google AdWords in the MBA MIS Course. Journal of Information System Education. 20(1), 41-50. Using AdWords for Course Project

Zhang, Y., Jansen, B. J., Spink, A. (2009) Time Series Analysis of a Web Search Engine Transaction Log, Information Processing & Management. 45(2), 230-245.

Jansen, B. J. and Spink, A. (2009) Investigating Customer Click through Behavior with Integrated Sponsored and Non-sponsored Results, International Journal of Internet Marketing and Advertisement, 5(1/2), 74-94.

Jansen, B. J., Spink, A., and Ciamacca, C. (2008) An Analysis of travel information searching on the Web, Journal of Information Technology and Tourism. 10(2), 101-118.

Jansen, B. J. and Mullen, T. (2008) Sponsored search: An overview of the concept, history, and technology, International Journal of Electronic Business. 6(2), 114 – 131.

Jansen, B. J. (2008) Sponsored search, International Journal of Electronic Business. 6(2), 112-113.

Spink, A., and Jansen, B. J. (2008) Trends in searching for business and e-commerce information on Web search engines, International Journal of Electronic Commerce. 9(2), 154-161.

Jansen, B. J., Booth, D., and Spink, A. (2008) Determining the informational, navigational, and transactional intent of Web queries, Information Processing & Management. 44(3), 1251-1266.

Jansen, B. J. (2008) Searching for digital images on the Web, Journal of Documentation. 64(1), 81-101.

Jansen, B. J., Zhang, M., and Spink, A. (2007) Patterns and transitions of query reformulation during Web searching, International Journal of Web Information Systems. 3(4), 328-340.

Reddy, M. and Jansen, B. J. (2007) A model for understanding collaborative information behavior in context: A study of two healthcare teams, Information Processing & Management. 44 (1), 256-273.

Jansen, B. J., Brown, A., and Resnick, M. (2007) Factors relating to the decision to click-on a sponsored link, Decision Support Systems. 44(1), 46-59.

Jansen, B. J. and Spink, A. (2007) Sponsored search: Is money a motivator for providing relevant results?, IEEE Computer. 40(8), 50-55.

Jansen, B. J. (2007) Click fraud. IEEE Computer. 40(7), 85-86.

Jansen, B. J. (2007) The Comparative Effectiveness of Sponsored and Non-sponsored Results for Web Ecommerce Queries. ACM Transactions on the Web. 1(1), Article 3.

Jansen, B. J., Spink, A., Blakely, C., and Koshman, S. (2007) Defining a session on Web search engines. Journal of the American Society for Information Science and Technology. 58(6), 862-871.

Jansen, B. J., Spink, A., and Koshman, S. (2007) Web searcher interactions with the Dogpile.com meta-search engine. Journal of the American Society for Information Science and Technology. 58(5), 744-755.

Jansen, B. J., Mullen, T., Spink, A., and Pederson, J. (2006) Automated gathering of Web information: An in-depth examination of agents interacting with search engines. ACM Transactions on Internet Technology. 6(4), 442-464.

Jansen, B. J. and Eastman, C. Forthcoming. Limitations of advanced searching techniques on Web search engines. Journal of Electronic Resources in Law Librarianship.

Jansen, B. J. and Resnick, M. 2006. An examination of searcher's perceptions of non-sponsored and sponsored links during ecommerce Web searching. Journal of the American Society for Information Science and Technology. 57(14), 1949-1961.

Spink, A., and Jansen, B. J. 2006. Searching multiple federated content Web collections. Online Information Review. 30(5), 485-495.

Koshman, S. Spink, A., Jansen, B. J., Park, M. and Fields, C. 2006. Web Searching on the Vivisimo Search Engine. Journal of the American Society for Information Science and Technology.57(14), 1875-1887.

Jansen, B. J. 2006. Paid Search. IEEE Computer. 39(7), 88-90.

Spink, A., Jansen, B. J., Blakely, C., and Koshman, S. 2006. A study of results overlap and uniqueness among major Web search engines. Information Processing & Management.

Jansen, B. J. 2006. Search log analysis: What is it; what's been done; how to do it. Library and Information Science Research, 28(3), 407-432.

Jansen, B. J. 2006. Using temporal patterns of interactions to design effective automated searching assistance systems. Communications of the ACM. 49(4), 72-74.

Jansen, B. J. and Molina, P. 2006. The effectiveness of Web search engines for retrieving relevant ecommerce links. Information Processing & Management. 42(4), 1075-1098.

Jansen, B. J. 2006. Paid Search as an Information Seeking Paradigm. Bulletin of the American Society for Information Science and Technology. 32(2), 7-8.

Jansen, B. J. and McNeese, M. D. 2005. Evaluating the effectiveness of and patterns of interactions with automated assistance in IR systems. Journal of the American Society for Information Science and Technology. 56(14), 1480-1503.

Jansen, B. J. and Spink, A. 2005. How are We Searching the World Wide Web?: An Analysis of Nine Search Engine Transaction Logs. Information Processing & Management. 42(1), 248-263.

Spink, A., Park, M., Jansen, B. J., Pedersen, J. 2005. Multitasking During Web Search Sessions. Information Processing & Management. 42(1), 264-275.

Jansen, B. J., Spink, A., and Pederson, J. 2005. A Temporal Comparison of AltaVista Web Searching. Journal of the American Society for Information Science and Technology. 56(6), 559-570.

Jansen, B. J., Jansen, K. J., and Spink, A. 2005. Using the Web to Look for Work: Implications for Online Job Seeking and Recruiting. Journal of Internet Research: Electronic Networking Applications and Policy. 15(1), 49-66.

Jansen, B. J. 2005. Seeking and Implementing Automated Assistance During the Search Process. Information Processing & Management.41(4), 909-928.

Jansen, B. J., Spink, A, Pederson, J. 2005. The Effect of Specialized Multimedia Collections on Web Searching. Journal of Web Engineering. 3(3/4), 182-199.

Spink, A., and Jansen, B. J. 2005. A study of Web search trends. Webology, 1(2), Article 4.

Jansen, B. J. and Spink, A. 2004. An Analysis of Web Searching by European Alltheweb.com Users. Information Processing & Management. 41(2), 361-381.

Spink, A., Jansen, B.J., and Pedersen, J. 2004. Searching for People on Web Search Engines. Journal of Documentation. 60(3), 266-278.

Spink, A., Yang, Y., Jansen, B.J., Nvkanen, P., Ozmutlu, S. and Ozmutlu, C. 2004. A study of medical and health queries to web search engines. Health Information and Libraries Journal, 21(1), 44 - 51.

Jansen, B. J. and Pooch, U. 2004. Assisting the searcher: utilizing software agents for Web search systems. Journal of Internet Research: Electronic Networking Applications and Policy. 14(1), 19 - 33.

Spink, A., Koricich, A., and Jansen, B.J. 2004. Sexual Searching on Web Search Engines. CyberPsychology and Behavior. 7(1), 65-72.

Eastman, C. and Jansen, B. J. 2003. Coverage, relevance, and ranking: the impact of query operators on Web search engine results. ACM Transactions on Information Systems. 21(4), 383 - 411.

Spink, A., Ozmutlu, S., Ozmutlu, H.C., and Jansen, B. J. 2002. U.S. Versus European Web Searching Trends. SIGIR Forum, 32(1), 30 - 37.

Spink, A., Jansen, B. J., Wolfram, D., and Saracevic, T. 2002. From E-sex to E-commerce: Web Search Changes. IEEE Computer. 35(3), 107 - 111.

Jansen, B. J., Riedt, R., and Turner, J. 2002. Hitting the Moving Technology Target. SIGNAL: International Journal of AFCEA. 56(80), 65. Also available here.

Wolfram, D., Spink, A., Jansen, B. J., and Saracevic. T. 2001. Vox Populi: The Public Searching of the Web. Journal of the American Society for Information Science and Technology. 52(12), 1073 - 1074.

Jansen, B. J. and Pooch, U. 2001. A Review of Web Searching Studies and a Framework for Future Research. Journal of the American Society for Information Science and Technology. 52(3), 235 - 246.

Spink, A., Wolfram, D., Jansen, B. J., and Saracevic, T. 2001. Searching of the web: the public and their queries. Journal of the American Society for Information Science and Technology, 52(3), 226 - 234.

Brown, G., Fisher, M., Stoll, N., Beeksma, D., Black, M., Taylor, R., Choe, S., Williams, A., Bryant, W., and Jansen, B. J. 2000. Leveraging a Y2K evaluation to improve information systems architecture. Communications of the ACM, 43(10), 90-97.

Jansen, B. J., Spink, A., and Saracevic, T. 2000. Real life, real users, and real needs: A study and analysis of user queries on the web. Information Processing & Management. 36(2), 207-227.

Schmoyer, T. and Jansen, B. J. 2001. Personalized Computer Interaction Improves Customer Service. SIGNAL: International Journal of AFCEA, 55(9), 63 - 65.

Schmoyer, T. and Jansen, B. J. 2000. An adaptive hypermedia system for improving an organization's customer support. WebNet Journal, 2(4), 30 - 35.

Jansen, B. J. 2000. The effect of query complexity on Web searching results. Information Research : An Electronic Journal. 6(1).

Jansen, B. J. and Spink, A. 2000. Methodological approach in discovering user search patterns through Web log analysis. Bulletin of the American Society for Information Science and Technology. 27(1), 15 - 17.

Spink, A., Jansen, B. J., and Ozmultu, C. 2000. Use of query reformulation and relevance feedback by Excite users. Internet Research - - Electronic Networking Applications and Policy, 10(4), 317 - 328.

Jansen, B. J., Goodrum, A., and Spink. A. 2000. Searching for multimedia: video, audio, and image Web queries. World Wide Web Journal, 3(4), 249 - 254.

Spink, A., Bateman, J., and Jansen, B. J. 1999. Searching the web: A survey of Excite users. Journal of Internet Research: Electronic Networking Applications and Policy. 9(2), 117 - 128.

Jansen, B. J., Spink, A., Bateman, J., and Saracevic, T. 1998. Real life information retrieval: A study of user queries on the web. SIGIR Forum, 32(1), 5 -17.

Spink, A., Bateman, J., and Jansen, B. J. 1998. Searching heterogeneous collections on the web: Behavior of Excite users. Information Research: An Electronic Journal, 5(2).

Crow, D. and Jansen, B. J. 1998. Seminal works in computer human interaction. SIGCHI Bulletin. 30(3), 24-28. Seminal works in computer human interaction. Also available at SIGCHI Bulletin.

Jansen, B. J. April, 1998. The graphical user interface: An introduction. SIGCHI Bulletin. 30(2), 22-26. The graphical user interface. Also available at SIGCHI Bulletin.

Jansen, B. J. 1997. Using an intelligent agent to enhance the performance of an information retrieval engine. First Monday, 2(3).

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Publications in Progress 

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 Selected Conference Papers and Presentations

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Brown, A., Lush, B., and Jansen, B. J. (2016) Pixel Efficiency Analysis: A Quantitative Web Analytics Approach. 2016 Annual Meeting of the Association for Information Science and Technology, Copenhagen, Denmark, 14-18 Oct.

Mukherjee, P. and Jansen, B. J. (2016) Formality Identification in Social Media Dialogue. 2016 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP16). Washington DC p. 375-380. 21 June-1 July.

Wong, J.S., Pursel, B., Divinsky, A. and Jansen, B. J. (2016) An Analysis of Cognitive Learning Context in MOOC Forum Messages. ACM Conference on Human Factors in Computing Systems (CHI2016), San Jose, CA, USA, 7-12 May.

Gao, Y, Reddy, M., and Jansen, B. J. (2016) Shopping as Searching: Collaborative Web Search in the Ecommerce Domain. ACM Conference on Human Factors in Computing Systems (CHI2016), San Jose, CA, USA, 7-12 May.

Mukherjee, P. and Jansen, B. J. (2016) Second Screen Interaction Analysis for IRL Events: Phase-Category Investigation of the Super Bowl 2015 Social Soundtrack. The 7th International Conference on Information and Communication Systems (ICICS 2016). Irbid, Jordan. 5-7 April.

Mukherjee, P. and Jansen, B. J. (2015) Correlation of Brand Mentions in Social Media and Web Searching Before and After Real Life Events: Phase Analysis of Social Media and Search Data for Super Bowl 2015 Commercials. International Workshop on Event Analytics Using Social Media Data, IEEE International Conference on Data Mining (ICDM2015) Atlantic City, New Jersey. 14-17 Nov.

Wong, J.S., Pursel, B., Divinsky, A. and Jansen, B. J. (2015) Analyzing MOOC Discussion Forum Messages to Identify Cognitive Learning Exchanges. 2015 Annual Meeting of The Association for Information Science & Technology. St. Louis, Mo. 6-10 Nov.

Mukherjee, P. and Jansen, B. J. (2015) Analyzing the Social Soundtrack From Second Screens Before, During, and After Real-life Events. The First International Workshop on Online Social Networks Technologies, 2015 IEEE Jordan Conference on Applied Electrical Engineering and Computing Technologies (AEECT), Dead Sea, Jordan. 3-5 Nov.

Liu, Z., and Jansen, B. J. (2015) Analysis of Question and Answering Behavior in Question Routing Services. 21st International Conference on Collaboration and Technology (CRIWG 2015). Yerevan, Armenia. 22 – 25 Sept., p.72-85.

Liu, Z., and Jansen, B. J. (2015) A Taxonomy for Classifying Questions Asked in Social Question and Answering. ACM CHI Conference on Human Factors in Computing (CHI 2015), Seoul, South Korea, 18-23 April.

Coughlin, D. and Jansen, B. J. (2015) Predicting Downloads of Academic Articles To Inform Online Content Management. 6th International Conference on Information and Communication Systems (ICICS2015). Amman, Jordan. 8-9 April.

Wong, J.S., Pursel, B., Divinsky, A. and Jansen, B. J. (2015). An Analysis of MOOC Discussion Forum Interactions from the Most Active Users. 2015 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP15). Washington DC, p. 452-457. 31 Mar.-3 Apr.

Liu, Z., and Jansen, B. J. (2015) Subjective versus Objective Questions: Perception of Question Subjectivity in Social Q&A. 2015 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP15). Washington DC p. 131-140. 31 Mar.-3 Apr. (BEST PAPER -- All Liu's work!)

Mukherjee, P. and Jansen, B. J. (2015) Analyzing Second Screen Based Social Soundtrack of TV Viewers from Diverse Cultural Settings. 2015 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP15). Washington DC p. 375-380. 31 Mar.-3 Apr.

Ortiz-Cordova, A. and Jansen, B. J. (2015) The Relationship Between Searching on Search Engines and Searching on Sites. International Conference on Information Systems and Technologies (ICIST’2015). Istanbul, Turkey. 21-23 March

Mukherjee, P. and Jansen, B. J. (2015) Evaluating Pattern for Group Interactions using Second Screens. In Computing, Networking and Communications Workshop (CNC), 2015 International Conference on Computing, Networking and Communications, Anaheim, CA. 16-19 Feb.

Mukherjee, P. and Jansen, B. J. (2015) Evaluating Classification Schemes for Second Screen Interactions, 2015 International Conference on Computing, Networking and Communications, Anaheim, CA. 16-19 Feb.

Mukherjee, P., Wong, J.S., and Jansen, B. J. (2014) Patterns of Social Media Conversations Using Second Screens. The Sixth ASE International Conference on Social Computing (SocialCom 2014). Stanford, CA. 27-31 May.

Liu, Z., and Jansen, B. J. (2014) Predicting Potential Responders in Social Q&A Based on non-QA Features. ACM CHI Conference on Human Factors in Computing (CHI 2014), Toronto, Canada. 26 April - 1 May.

Ortiz-Cordova, A. and Jansen, B. J. (2014) Linking External and Internal Search: Investigating the Site Searching Patterns of Referred Searchers. ACM CHI Conference on Human Factors in Computing Systems (CHI 2014), Toronto, Canada. 26 April - 1 May.

Mukherjee, P. and Jansen, B. J. (2014) Significance of Second Screen Interaction during Television Viewing. The 2013 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP), Washington DC. 2-4 April.

Coughlin, D. M., Campbell, M. C., and Jansen, B. J. (2013) Measuring the Value of Library Content Collections. 76th Annual Meeting of the American Society for Information Science and Technology (ASIST 2013). Montreal, Canada. 1-6 November.

Mukherjee, P. and Jansen, B. J. (2013) Gender-Brand Effect of Search Queries on Sponsored Search Performance. 76th Annual Meeting of the American Society for Information Science and Technology (ASIST 2013). Montreal, Canada. 1-6 November.

Ortiz-Cordova, A. and Jansen, B. J. (2013) Site-Searching Strategies of Searchers Referred from Search Engines. 76th Annual Meeting of the American Society for Information Science and Technology (ASIST 2013). Montreal, Canada. 1-6 November.

Liu, Z. and Jansen, B. J. (2013) Question and Answering Made Interactive: An Exploration of Interactions in Social Q&A. Proceedings of the International Conference on Social Intelligence and Technology 2013 (SOCIETY 2013), p. 1-10. State College, Pennsylvania USA, 8 -9 May.

Mukherjee, P. and Jansen, B.J. (2013) The gender-brand effect of key phrases on user clicks in sponsored search. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2013), p. 1845-1850. Paris France, 27 April – 2 May.

Hafernik, C. and Jansen, B.J. (2013) Understanding the specificity of web search queries. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2013), p. 1845-1850. Paris France, 27 April – 2 May.

Liu, Z. and Jansen, B.J. (2013) Analysis of Factors Influencing the Response Rate in Social Question and Answering. 16th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013). 23-27 February. San Antonio, Texas.

Liu, Z. and Jansen, B.J. (2012) Almighty Twitter, What Are People Asking For?. 75th Annual Meeting of the American Society for Information Science and Technology (ASIST 2012). 26-30 October. Baltimore, MD.

Carman, S., Strong, R., Chandra, a., Oh, S., Spangler, S., Anderson, L., Jansen, B.J. (2012) Predictive Value of Comments in the Service Engagement Process. 75th Annual Meeting of the American Society for Information Science and Technology (ASIST 2012). 26-30 October. Baltimore, MD.

Purao, S., Storey, V., Maass, W. Jansen. B.J., and Reddy, M. (2012) An Integrated Conceptual Model to Incorporate Information Tasks in Workflow Models. 31st International Conference on Conceptual Modeling (ER 2012). 15-18 October. Florence, Italy.

Hafernik, C.T, Cheng, B., Francis, P. and Jansen, BJ. (2011) Mapping User Search Queries to Product Categories. 74th Annual Meeting of the American Society for Information Science and Technology (ASIST 2011). 9-13 October. New Orleans, LA.

lJansen, B.J., Liu, Z. and Simon, Z. (2011) Investigating the Effect of Results Ranking in Sponsored Search. 4th Annual Meeting of the American Society for Information Science and Technology (ASIST 2011). 9-13 October. New Orleans, LA.

Tapia, A., Bajpai, K., Jansen, B. J., Yen, J., Giles, C., Mitra, P. (2011) Seeking the Trustworthy Tweet:Can Microblogged Data Fit the Information Needs of Disaster Response and Humanitarian Relief Organizations. Proceedings of the 8th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2011), 8-11 May, Lisbon, Portugal

Caragea, C., McNeese, N., Jaiswal, A., Traylor, G., Kim, H.W., Mitra, P., Wu, D., Tapia, A.H., Giles, L., Jansen, B.J., and Yen, J. (2011) Classifying Text Messages for the Haiti Earthquake. Proceedings of the 8th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2011), 8-11 May, Lisbon, Portugal.

Jansen, B.J. Sobel, K. and Cook, G. (2011) Being Networked and Being Engaged: The Impact of Social Networking on eCommerce Information Behavior. Proceedings of the iConference 2011, 8-11 February, Seattle, WA, USA.

Rosso, M. and Jansen, B.J., (2010) Smart Marketing or Bait & Switch? Competitors’ Brands as Keywords in Online Advertising. 4th Workshop on Information Credibility on the Web (WICOW 2010). World Wide Web Conference (WWW 2010), Raleigh, NC. 26-30 April.

Jansen, B.J. and Booth, D. (2010) Classifying Web Queries by Topic and User Intent. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2010), p. 4285-4290. Atlanta, GA, 10 – 15 April.

Jansen, B.J. Sobel, K. and Cook, G. (2010) Gen X and Y’s Attitudes on Using Social Media Platforms for Opinion Sharing. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2010), p. 3853-3858. Atlanta, GA, 10 – 15 April.

Jansen, B.J., Campbell, G. and Gregg, M. (2010) Real Time Search User Behavior. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2010), p. 3961-3966. Atlanta, GA, 10 – 15 April.

Jansen, B.J. and Solomon, L (2010) Gender Demographic Targeting in Sponsored Search. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI2010), Atlanta, GA, 10 – 15 April.

Jansen, B.J., Zhang, M., Booth, B. Park, D., Zhang, Y., Kathuria, A. and Bonner, P.  (2009) To What Degree Can Log Data Profile a Web Searcher? Proceedings of the American Society for Information Science and Technology 2009 Annual Meeting. Vancouver, British Columbia. 6-11 November.

Jansen, B. J., Zhang, M, Sobel, K, and Chowdury, A (2009) Micro-blogging as Online Word of Mouth Branding. ACM Conference on Computer Human Interaction (CHI2009). p. 3859-3864. Boston, Massachusetts. 4 - 9 April. Twitter as EWOM

Jansen, B. J., Booth, D. and Spink, A (2009) Predicting Query Reformulation During Web Searching. ACM Conference on Computer Human Interaction (CHI2009). p. 3907-3912. Boston, Massachusetts. 4 - 9 April. Patterns of Queries

Zhang, M. and Jansen, B. J. (2009) Influences of Mood on Information Seeking Behavior. ACM Conference on Computer Human Interaction (CHI2009. p. 3395-3400. Boston, Massachusetts. 4 - 9 April. Mood on Searching

Jansen, B. J., Zhang, M., and Schultz, C. (2008) The Effect of Brand on the Evaluation of IT System Performance. Proceedings of the Southern Association for Information Systems Conference, Richmond, VA, USA 13-15 March 2008. *Best Paper Award* View in PDF

Tjondronegoro, D., Spink, A., & Jansen, B. J. (2007) Multimedia Searching on the Dogpile Web Meta-search Engine. ADCS 2007: Australian Document Computing Symposium. Melbourne, Australia. 10 December.

Spink, A., and Jansen, B. J (2007) Commerce Related Web Search: Current Trends, The 18th Australasian Conference on Information Systems. Toowoomba, Australia. 5-7 December.

Zhang, Ying and Jansen, B. J. (2007). An Analysis of Searchers' Perceptions of Sponsored and Non-sponsored Links Using Nested Design. 2007 Annual Meeting of the American Society for Information Science and Technology. 18-25 October, Milwaukee, Wisconsin.

Jansen, B. J. (2007) Investigating the Relevance of Sponsored Results. The 30th Annual International ACM Special Interest Group on Information Retrieval. Conference (SIGIR), 23-27 July 2007, Amsterdam, the Netherlands.

Jansen, B. J., Smith, B., and Booth, D. (2007) Viewing Online Search Within a Learning Paradigm. The 30th Annual International ACM Special Interest Group on Information Retrieval. Conference (SIGIR), 23-27 July 2007, Amsterdam, the Netherlands. View in PDF

Jansen, B. J., Zhang Mimi, and Zhang, Ying. (2007) Brand Awareness and the Evaluation of Search Results. 16th International World Wide Web Conference (WWW2007), 8-12 May. Banff, Canada. View in PDF

Jansen, B. J., Smith, B., and Booth, D. (2007) Understanding Web Search via a Learning Paradigm. 16th International World Wide Web Conference (WWW2007), 8-12 May. Banff, Canada. View in PDF

Jansen, B. J., Booth, D., and Spink, A. (2007) Determining the User Intent of Web Search Engine Queries. 16th International World Wide Web Conference (WWW2007), 8-12 May. Banff, Canada. View in PDF

Jansen, B. J. (2007) Preserving the Collective Expressions of the Human Consciences, 16th International World Wide Web Conference (WWW2007). Banff, Canada. 8-12 May. Paper: http://www2007.org/workshops/paper_58.pdf
Presentation: http://querylogs2007.webir.org/slides/JimJansenQL2007.pdf

Jansen, B. J. and Spink, A. (2007) The Effect on Click-through of Combining Sponsored and Non-sponsored Search Engine Results in a Single Listing, 16th International World Wide Web Conference (WWW2007) Workshop on Sponsored Search Auctions. Banff, Canada. 8-12 May. Paper: http://opim.wharton.upenn.edu/ssa3/pdf/submission_96.pdf

Jansen, B. J., Zhang Mimi, and Zhang, Ying. (2007) The Effect of Brand Awareness on the Evaluation of Search Engine Results. Conference on Human Factors in Computing Systems (SIGCHI), Work-in-Progress. 28 April - 3 May. San Jose, California. View in PDF

Spink, A., and Jansen, B. J. 2007. Changing Web search trends from 1997 to 2006. Information Online 2007: 13th Exhibition and Conference, 30 January - 1 February. Sydney, Australia.

Jansen, B. J. 2006. Implications of Trust of Sponsored Links for E-commerce Web Searching. 6th Annual SIG-USE Research Symposium. American Society for Information Science and Technology (ASIS&T) Annual Conference. 4 November. Austin, TX., USA.

Yan, S., Giles, C. and Jansen, B.J. 2006. Formal Definitions of Web Information Search. American Society for Information Science & Technology 2006 Annual Meeting. 3 - 8 November. Austin, Texas.

Zhang, M., Jansen, B. J., and Spink, A. 2006. Information Searching Tactics of Web Searchers. American Society for Information Science & Technology 2006 Annual Meeting. 3 - 8 November. Austin, Texas.

Spink, A. and Jansen, B. J. 2006. Web Searching: Trends and Impacts. Oxford Internet Institute International Symposium. Journal of Information, Communication, Society: 10th Anniversary International Symposium. 20 - 22 September. University of York, UK. http://www.york.ac.uk/res/siru/icsspinketal.htm

Jansen, B. J., Spink, A., Kathura, V., and Koshman, S. 2006. How to Define Searching Sessions on Web Search Engines. . Workshop on Web Mining and Web Usage Analysis. The 12th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD 2006). 20-23 August, 2006, Philadelphia, Pennsylvania, USA.

Jansen, B. J. 2006. Adversarial Information Retrieval Aspects of Sponsored Search. Second International Workshop on Adversarial Information Retrieval on the Web (AIRWeb 2006). The 29th Annual International ACM SIGIR Conference on Research & Development on Information Retrieval (SIGIR2006). 6-11 August. Seattle, Washington, USA. View Here. View Slides Here.

Jansen, B. J., Ramadoss, R. Zhang, M., and Zang, N. 2006. Wrapper: An Application for Evaluating Exploratory Searching Outside of the Lab. SIGIR 2006 Workshop on Evaluating Exploratory Search Systems. The 29th Annual International ACM SIGIR Conference on Research & Development on Information Retrieval (SIGIR2006). 6-11 August. Seattle, Washington, USA.

Jansen, B. J., Spink, A., Blakely, C., and Koshman, S. 2006, Investigating Usage of the Vivisimo Clustering Search Engine Interface. The Twelfth Australasian World Wide Web Conference (AUSWEB 06). 1 -5 July. Noosa Lakes, Australia.

Buzikashvili, N. and Jansen, B. J. 2006. Limits of the Web Log Analysis Artifacts. Workshop on Logging Traces of Web Activity: The Mechanics of Data Collection. The Fifteenth International World Wide Web Conference (WWW 2006). 22-26 May. Edinburgh, Scotland.

Jansen, B. J. 2006. The Wrapper: An Open Source Application for Logging User - System Interactions during Searching Studies. Workshop on Logging Traces of Web Activity: The Mechanics of Data Collection. The Fifteenth International World Wide Web Conference (WWW 2006). 22-26 May. Edinburgh, Scotland.

Jansen, B. J., Spink, A., Blakely, C., and Koshman, S. 2005. Web Searcher Interactions with Multiple Federate Content Collections. Proceedings of the 10th Australasian Document Computing Symposium. Sydney, Australia. 12 December.

Eastman, C. and Jansen, B.J. 2005. Finding Nutrition Information on the Web: Coverage vs. Authority. American Society for Information Science & Technology 2005 Annual Meeting. Charlotte, North Carolina. 28 October – 2 November.

Jansen, B.J., Rieh, S.Y., Spink, A., Wang, P. and Wolfram, D. 2005. Panel Presentation: Internet Usage Transaction Log Studies: The Next Generation. American Society for Information Science & Technology 2005 Annual Meeting. Charlotte, North Carolina. 28 October – 2 November.

Toms, E.L., Jansen, B. J. and Muresan, G. 2005. Panel Presentation: Evaluating Success in Search Systems. American Society for Information Science & Technology 2005 Annual Meeting. Charlotte, North Carolina. 28 October – 2 November.

Spink, A., Koshman, S. and Jansen, B.J. 2005. Tracking Web Search Trends from 1997 to 2005. Internet Research 6.0: Internet Generations Association of Internet Researchers. Chicago, IL. 5 – 9 October.

Jansen, B. J. A Multi-Disciplinary, Multi-Level, and Multi-Spectrum View of Interaction. The First Conference of the i-School Community: Bridging Disciplines to Confront Grand Challenges. 28-30 September 2005, State College, PA. View in PDF

Resnick, M, and Jansen, B.J. 2005. An Empirical Study of Paid Search in Product Search and Purchase. The Human Factors and Ergonomics Society 49th Annual Meeting. p. 1429-1433. Orlando, Florida. 26-30 September.

Sharma, H. and Jansen, B.J. 2005. Automated Evaluation of Search Engine Performance via Implicit User Feedback. The 28th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval. p. 649-650. Salvador, Brazil. 15-19 August. View in PDF

Morgan, A., Jansen, B. J., and Trauth, E. 2005. Exploring Individual User Attitudes Towards Performance with Web Search Engines: An Extension Study. Proceedings of the Eleventh Americas Conference on Information Systems. p. 2317 - 2324. Omaha, NE, USA 11 – 14 August.

Koshman, S. Spink, A., and Jansen, B. J. 2005. Using Clusters on the Vivisimo Web Search Engine. HCI International 2005. p. 742-747. Las Vegas, Nevada. 22-25 July 2005. View in PDF.

Jansen, B. J. and Resnick, M. 2005. Examining Searcher Perceptions of and Interactions with Sponsored Results. Workshop on Sponsored Search Auctions, The Sixth ACM Conference on Electronic Commerce (EC'05). Vancouver, Canada. 5-8 June. View in PDF.

Sengupta, S. and Jansen, B. J. 2005. Designing a Value Based Search Engine Using Evolutionary Strategies. IEEE 6th International Conference on Information Technology, Coding and Computing. Las Vegas, Nevada, 11-13 April, 2005.

Shingle, A. Jansen, B. J., and Spink, A. 2005. Television Advertising of Prescription Drugs: A Study of Its Effect on Consumer Web Searching. IEEE 6th International Conference on Information Technology, Coding and Computing. Las Vegas, Nevada, 11-13 April, 2005.

Spink, A., Koshman, S., Park, M., Field, C. and Jansen, B. J. 2005. Multitasking Web Search on Vivisimo.com. IEEE 6th International Conference on Information Technology, Coding and Computing. p. 486-490. Las Vegas, Nevada, 11-13 April, 2005.

Jansen, B. J. and McNeese, M. D. 2004. Investigating Automated Assistance and Implicit Feedback for Searching Systems. Proceedings of the American Society for Information Science & Technology 2004 Annual Meeting. p. 280-286. Providence, Rhode Island. 13-18 November 2004.

Eastman, C., and Jansen, B. J. 2004. The Appropriate (and Inappropriate) Use of Query Operators and Their Effect on Web Search Engine Results. American Society for Information Science & Technology 2004 Annual Meeting. p. 274-279. Providence, Rhode Island. 13-18 November 2004.

Spink, A., Park, M. Jansen, B. J., and Pederson, J. 2004. Information Task Switching and Multitasking Web Search. Proceedings of the American Society for Information Science & Technology 2004 Annual Meeting. p. 213-217. Providence, Rhode Island. 13-18 November 2004.

Jansen, B.J. and McNeese, M. D. 2004. Evaluating the Effectiveness of Automated Assistance for Web Searching. Proceeding of the Human Factors and Ergonomics Society 48th Annual Meeting. New Orleans, Louisiana. P. 1518-1522. 20-24 September 2004.

Spink, A., Park, M. Jansen, B.J., and Pederson, J. 2004. Multitasking Web Search on Alta Vista. Proceedings of the IEEE 5th International Conference on Information Technology, Coding and Computing. Las Vegas, Nevada, p. 309 - 313. 5-7 April, 2004. View in PDF

Jansen, B.J., Spink, A. and Pederson, J. 2003. An Analysis of Multimedia Searching on Alta Vista. Proceedings of the 5th ACM SIG Multimedia International Workshop on Multimedia Information Retrieval. Berkeley, California, p. 186 - 192. 07 November 2003. View in PDF

De Ycaza, S., Doran, S., Eastman, C., Jansen, B. J. 2003. Nutritional Information on the Web: An Analysis of Information Sought and Information Provided. South Carolina Nutrition Research Summit. Columbia, SC. 17 October 2009.

Jansen, B.J. 2003. Designing Automated Help Using Searcher System Dialogues. Proceedings of the 2003 IEEE International Conference on Systems, Man & Cybernetics. Washington, D.C. p. 744 - 749. 5 - 8 October 2003. View in PDF

Jansen, B.J., Spink, A. and Peterson, J. 2003. Web Search Agents: What Are They Doing Out There? Proceedings of the 2003 IEEE International Conference on Systems, Man & Cybernetics. p. 1410 - 1416. Washington, D.C. 5 - 8 October 2003. View in PDF

Spink, A., Abbas, M. and Jansen, B.J. 2003. Accessing E-commerce Web Information: Implications for Bridging the Digital Divide. The 2003 Canadian Association for Information Science Conference. p. 213 - 221. Halifax, CA, 28 May - 1 June.

Jansen, B.J. and Spink, A. 2003. An Analysis of Web Information Seeking and Use: Documents Retrieved Versus Documents Viewed. The 4th International Conference on Internet Computing. Las Vegas, Nevada, p. 65-69. 23 - 26 June 2003. View in PDF

Jansen, B.J. 2003. Operators Not Needed? The Impact of Query Structure on Web Searching Results?. Information Resource Management Association International Conference, p. 814 - 817. Philadelphia, PA, 18 - 21 May 2003. View in PDF

Duran, S., Eastman, C., and Jansen, B.J. 2003. Nutritional Information on the Web: An Analysis of Information Sought and Information Provided. Information Resource Management Association International Conference, p. 106 - 108. Philadelphia, PA. 18 - 21 May 2003. View in PDF.

Jansen, B.J. and Spink, A. 2003. Retrieving and Viewing Web Documents. The 2003 National Online Meeting. p. 55-57. New York, New York, 6 - 8 May 2003.

Jansen, B.J. and Eastman, C. 2003. The Effects of Search Engines and Query Operators on Top Ranked Results. The IEEE 4th International Conference on Information Technology, Coding and Computing. p. 135 - 139. Las Vegas, Nevada, 28 - 30 April 2003. View in PDF.

Jansen, B. J. and Kroner, G. 2003. The Impact of Automated Assistance on the Information Retrieval Process. The ACM SIGCHI 2003 Conference on Human Factors in Computing Systems. p. 1004 - 1006. Fort Lauderdale, Florida, 5 - 10 April 2003. View in PDF.

Jansen, B. J., Spink, A., and Pfaff, A. 2000. Linguistic Aspects of Web Queries. American Society of Information Science 2000. Chicago, November 13-16 2000. View in PDF.

Smith, T. L., Ruocco, A., and Jansen, B.J. 1999. Digital video in education, ACM Computer Science Education Conference, New Orleans, LA., 122-126. View in PDF.

Jansen, B. J. 1999. A software agent for performance improvement of existing information retrieval systems. 1999 International ACM Conference on Intelligent User Interfaces. Los Angeles, CA, 122-123. View in PDF. View the Presentation.

Jansen, B. J., Spink, A., and Saracevic, T. 1998. Failure analysis in query construction: Data and analysis from a large sample of web queries. The 3^rd ACM Conference on Digital Libraries. Pittsburgh, PA., 289-290. View in PDF. View the Presentation.

Adams, W. J., Jansen, B.J., and Smith, T. L. 1998. A Distributed Digital Library: Planning, Building, and Using. IEEE Conference on Research Issues in Data Engineering. Orlando, Florida. View in PDF.

Jansen, B. J. 1997. An information retrieval application for simulated annealing. The 2nd ACM Conference on Digital Libraries. Philadelphia, PA., 259-260. View in PDF.

Jansen, B. J. 1997. Simulated annealing for query results ranking. ACM Computer Science Education Conference. San Jose, CA. View in PDF. *Best Paper Award*

Jansen, B. J., Spink, A., and Pfaff, A. 2000. Web Query Structure: Implications for IR System Design. Proceedings of the 4^th World Multiconference on Systemics, Cybernetics and Informatics (SCI'2000). Orlando, USA, July 23-26, 2000. View in PDF.

Jansen, B. J., Spink, A. and Saracevic, T. 1999. The use of relevance feedback on the web: Implications for web IR system design. 1999 World Conference on the WWW and Internet, Honolulu, Hawaii. View in PDF.

Jansen, B. J. and Pooch, U. 1999. A software agent for performance improvement of an existing information retrieval engine. 5^th International Conference on Information Systems Analysis and Synthesis. Orlando, Florida., 58 - 60.

Adams, W. J., Jansen, B. J., and Smith, T. L. 1999. Planning, building, and using a distributed digital library. Third International Conference on Concepts in Library and Information Science. Dubrovnik, Croatia. View in PDF.

Smith, T. L., Wolfe, D. and Jansen, B. J. 1999. Digital video in a twenty-first century classroom. Information Resources Management Association Conference. Hershey, PA.

Jansen, B. J. 1998. An analysis of user queries on the web: the implications for the design of military information retrieval systems. Fifth Annual US Army Research Laboratory & United States Military Academy Technical Symposium. West Point, New York.

Spink, A., Chang, C., Goz, A., and Jansen, B. J. 1998. User' interactions with the Excite Web search engine: a query reformulation and relevance feedback analysis. Canadian Association of Information Science Conference. Vancouver, Canada., 342-354. View in PDF.

Jansen, B. J., Spink, A. and Saracevic, T. 1998. Searchers, the subjects they search, and sufficiency: A study of a large sample of Excite searches. 1998 World Conference on the WWW and Internet. Orlando, Florida. View in PDF. View the Presentation.

Spink, A., Bateman, J., and Jansen, B. J. 1998. Users’ searching behavior on the Excite web search engine. 1998 World Conference on the WWW and Internet. Orlando, Florida. *Best Paper Award*

Howard, R. and Jansen, B.J. 1998. A proxy server experiment: an indication of the changing nature of the web. Seventh International Conference on Computer Communications and Networks. Lafayette, Louisiana. View in PDF.

Adams, W. J., Jansen, B.J., And Zoller, R. 1998. Usability measurements in an undergraduate programming course. Software Engineering Conference. Las Vegas, Nevada. View in PDF.

Adams, W. J., Howard, R. and Jansen, B. J. 1998. Distributed digital libraries: The key to success for distance learning. Computers and Technology in Education. Cancun, Mexico. View in PDF.

Spink, A., Bateman, J., and Jansen, B. J. 1998. User's searching behavior on the EXCITE Web search engine. Proceedings of the 19th National Online Meeting, May 1998 - New York., 375-386.

Jansen, B. J. 1997. Simulated annealing in information retrieval. Fifth Annual US Army Research Laboratory & United States Military Academy Technical Symposium. West Point, New York.

Adams, W. J. and Jansen, B.J. 1997. Integrating usability design principles into an existing engineering curriculum. American Society For Engineering Education National Conference. Milwaukee, Wisconsin. View in PDF.

Spink, A., Burkett, L., Spaid, N., Bateman, J. and Jansen, B. J. 1997. Why users search the World Wide Web (WWW): The EXCITE study. First Internet Librarian Conference, November 16-18, Monterey, CA.

Adams, W. J. and Jansen, B.J. 1997. Information technology and the classroom of the future. Society for Information Technology in Education Conference. Orlando, Florida. View in PDF.

Jansen, B. J and Adams, W. L. 1997. Integrating user centered design into an introductory engineering course. American Society For Engineering Education Zone 1 Meeting. West Point, New York.

Hamilton, J. A. and Jansen, B. J. 1997. Tactical network simulation in the US Army. Simulation Multi-Conference. Atlanta, Georgia. View in PDF

Jansen, B. J. and Hamilton, J. A. 1997. Modeling & simulating an army information support structure. Simulation Multi-Conference. Atlanta, Georgia.

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 Books, Referred Book Chapters, and Book Reviews

Contact Info

Jansen, B. J. (2011). Understanding Sponsored Search: Coverage of the Core Elements of Keyword Advertising. Cambridge University Press: Cambridge, UK.

Jansen, B. J. (2009) Understanding User – Web Interactions via Web Analytics. Morgan-Claypool Lecture Series. Gary. Marchionini (Ed). Morgan-Claypool: San Rafael, CA. Companion Website (continuously updated with new Web Analytics material!) This book is *free* if you are within the Penn State network. (Can also check your university, assuming you are an academic, to see if your school subscribes.)

Mukherjee, P, Kozlek, B., Gyorke, A., Camplese, C. and Jansen, B. J. (2014) Leveraging Mobile Technology to Enhance Both Competition and Cooperation in an Undergraduate STEM Course. Innovative Practices in Teaching Information Sciences and Technology: Experience Reports and Reflections. p. 167-178. New York: Springer.

Reddy, M. C., Jansen, B. J., Spence, P. R. (2010) Collaborative Information Behavior: Exploring Collaboration and Coordination During Information Seeking and Retrieval Activities Foster, J. (Ed.), Collaborative Information Behavior: User Engagement and Communication Sharing. p. 73 - 88. Hershey, PA: IGI.

Booth, D., and Jansen, B. J. (2008) A review of methodologies for analyzing websites. In B. J. Jansen, A. Spink & I. Taksa (Eds.), Handbook of Web Log Analysis. p. 143-164. Hershey, PA: IGI. Analyzing websites

Jansen, B. J. (2008) The methodology of search log analysis. In B. J. Jansen, A. Spink & I. Taksa (Eds.), Handbook of Web log analysis. p. 100-123. Hershey, PA: IGI. Search log analysis

Jansen, B. J., Taksa, I., and Spink, A. (2008) Research and methodological foundations of transaction log analysis. In B. J. Jansen, A. Spink & I. Taksa (Eds.), Handbook of Web Log Analysis. p. 1-17.  Hershey, PA: IGI. Research and methodological foundations

Rainie, L., and Jansen, B. J. (2008) Surveys as a complementary method to Web log analysis. In B. J. Jansen, A. Spink & I. Taksa (Eds.), Handbook of Web Log Analysis. p. 39-64. Hershey, PA: IGI. Surveys

Taksa, I., Spink, A., and Jansen, B. J. (2008) A review of methods in presented in the handbook of weblog analysis. In B. J. Jansen, A. Spink & I. Taksa (Eds.), Handbook of Web Log Analysis. p. -358. Hershey, PA: IGI. Methods

Zhang, M., and Jansen, B. J. (2008) Using action-object pairs as a conceptual framework for transaction log analysis. In B. J. Jansen, A. Spink & I. Itaksa (Eds.), Handbook of Web Log Analysis. p. 416-435. Hershey, PA: IGI. Action-object pairs

Jansen, B. J. (2008) Book review: Making Sense of Data: a Practical Guide to Exploratory Data Analysis and Data Mining by Glenn J. Myatt. Wiley. 2007 pages 280. $74.95. Information Processing & Management. 44(2), 978-979.

Jansen, B. J., Berkheiser, W., Spink, A., and Pedersen, J., How people search for governmental information on the Web. in Encyclopedia of Digital Government, A.-V. Anttiroiko and M. Malkia, Eds., ed Hershey, PA: Idea Group Publishing, 2007, pp. 933-939.

Jansen, B. J. (2007) Book review: The Long Tail: Why the Future of Business is Selling Less or More. By Chris Anderson. Hyperion: New York. 2006. $24.95 ISBN: 1-4013-0237-8. Information Processing & Management. 43(4), 1147-1148. View in PDF

Jansen, K. J., Corley , K. G., and Jansen, B. J.2006. E-Survey Methodology: A Review, Issues, And Implications. In Encyclopedia of Electronic Surveys and Measurements (EESM). Editors: Jason D. Baker and Robert Woods. p. 1-8. Idea Group Publishing, Hershey, PA, USA. View in PDF.

Jansen, B. J. 2006. Book review: The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed our Culture. 2005. by John Battelle. Penguin Group. 311 pages. Cost: $25.95. ISBN: 1591840880. Information Processing & Management. 42(5), 1399-1401. View in PDF.

Jansen, B. J. 2006. Book review: Theories of Information Science Behavior. 2005, Edited by Karen E. Fisher, Sanda Erdelez, and Lynn (E.f.) McKechnie. ASIST Monograph Series. Information Today, Inc. Medford, New Jersey. 431 pages. Cost: $49.50. Information Processing & Management, 42(5), 1392-1395. View in PDF.

Jansen, B.J. 2005. Book review: Soumen Chakrabarti, Mining the Web: Discovering Knowledge from Hypertext Data, 2002, Morgan-Kaufmann Publishers, 352 pp., ISBN: 1-55860-754-4, $54.95.Information Processing & Management. 42(1), 317-318. View in PDF

Spink, A. and Jansen, B.J. 2004. Web Search: Public Searching of the Web. Kluwer Academic Publishers. Dordrecht.

Jansen, B. J. and Spink, A. 2004. An Analysis of Documents Viewing Patterns of Web Search Engine Users. In Web Mining: Applications and Techniques. Editor: Anthony Scime. p. 339-354. View in PDF.

Jansen, B.J. 2004. The Use of Query Operators and Their Effect on the Results of Web Search Engine. In Issues of Human Computer Interaction. Editor Dr. Anabela Sarmento. p. 50-71.

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Honors and Recognition

Contact Info

Liu, Z., and Jansen, B. J. (2015) Subjective versus Objective Questions: Perception of Question Subjectivity in Social Q&A. 2015 International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction (SBP15). Washington DC p. 131-140. 31 Mar.-3 Apr. (BEST PAPER -- All Liu's work!)

2008 – Mentor for the winning team in the Americas region in The Google Online Marketing Challenge for 2008. One of the top 4 teams from 1,620 teams from around the world. Won a trip to the GooglePlex with the students, plus the students all won laptops. Also, had two other teams get honorable mention by placing in the top 50 teams in the Americas region.           

2008 – Selected as Faculty Marshall by Student Marshall of Computer Science and Engineering Department, College of Engineering, The Pennsylvania State University as faculty member who had the biggest impact on student’s academic career

2008 – Professor of the Year nominee for College of Information Sciences and Technology, The Pennsylvania State University, 16802

2008 – Best Paper, Jansen, B. J., Zhang, M., and Schultz, C. (2008) The Effect of Brand on the Evaluation of IT System Performance.  Proceedings of the Southern Association for Information Systems Conference, Richmond, VA, USA 13-15 March 2008

Current - 2009       Editorial Advisory Board, Journal of the American Society for Information Science and Technology

Current – 2008      Editorial Advisory Board, Information Processing & Management

Current – 2006      Editorial Panel, International Journal of Internet Science

Editorial Advisory Board, Information Research, Current – 2006    

Editorial Advisory Board of the Library and Information Science Research, Current - 2004

Editorial Advisory Board of the Journal of Internet Research, Current – 2004

Associate Editor (Book Reviews): Information Processing & Management, Current – 2004

World wide press coverage and interviews 2003
World wide press coverage and interviews 6/30/2003 - 7/3/2003 reference article: Jansen, B. J., & Spink, A. (2003). An analysis of Web pages retrieved and viewed. IC’03: Internet Computing: Web Mining Session, Las Vegas, June 4-6, 2003. Including: BBC, Irish Radio, Washington Times, Psychology Today. View in PDF

One of Most Highly Cited Articles in Field of Web Searching
The manuscript Real Life, Real Users, and Real Needs: A Study and Analysis of User Queries on the Web, published in the journal Information Processing & Management in March 2000 was identified in May 2003 by ISI Essential Science Indicators to be one of the most cited papers in area of Web Searching.

Winner Carlisle Barracks Team of the Year 2002
Role of team leader of a visual information secton that produces multimedia and educational applications for the the US Army War College.

Awards of Distinction 2002 for Interactive Web Site Applicaton
The Videographer Awards is an international awards organization that helps set the standards for the video production industry. There were 2,468 entries from throughout the US and several foreign countries. Award of Excellence recipents are judged to among the best projects submitted. The Award of Distinction is awarded for those projects that clearly exceed industry standards. Approximately, 16% (295) of the entries won this award.

World wide press coverage and interviews 2002
World wide press coverage and interviews 3/31/2002- 4/5/2002 reference article: Spink, A., Jansen, B. J., Wolfram, D., & Saracevic, T. (2002). From e-sex to e-commerce: Web search changes. IEEE Computer, 35(3), 133-135. Including: Associated Press, BBC, CBC, MSNBC, Wall Street Journal, New York Times, PC World, CNN, Chinese People’s Daily, Toronto Star, US News and World Report, San Francisco Chronicle, The Independent (UK), Business Week, Washington Post, Financial Times (UK), Information Week, Web, TV, newspaper (200+), and magazine media. View in PDF

Two Awards of Excellence 2002 for Multimedia Application
The Videographer Awards is an international awards organization that helps set the standards for the video production industry. There were 2,468 entries from throughout the US and several foreign countries. Award of Excellence recipents are judged to among the best projects submitted. The Award of Excellence is presented to those projects deemed to have been written, produced, and edited in an exceptional manner. Approximately 11% (271) of the entries received this top honor.

Two Crystal Awards of Excellence 2002 for Multimedia Application
The Communicator Award is an international awards competition that recognizes outstanding work in the communications field. Entries are judged by industry professionals who look for individuals and organizations whose talent exceeds a high standard of excellence and whose work serves as a benchmark for the industry. The Crystal Award of Excellence was presented to approximately 12% of the 3,401 entries from 47 states, the District of Columbia, and 12 countries in 2002.

Award Recipent in the 2001 Army Visual Information Award Program for software application development

Dissertation Submitted to the ACM Dissertation Award Competition 2000
from the Computer Science Department, Texas A&M (limited to two per unversity).

Highly Commended Award 2000
The article "Spink, A., Bateman, J., and Jansen, B. J. 1999. Searching the web: A survey of Excite users. Journal of Internet Research: Electronic Networking Applications and Policy. 9(2), 117 - 128" was selected as for a Highly Commended Award by MCB Publishers.

Top Paper Award 1998
Spink, A., Bateman, J., and Jansen, B. J. 1998. Users’ searching behavior on the Excite web search engine. 1999 World Conference on the WWW and Internet. Orlando, Florida.

Search Engine Guide 1998
Research on how people use search engines in Search Engine Guide .

ACM Student Research Award 1997
Jansen, B. J. 1997. Simulated annealing for query results ranking, ACM Computer Science Education Conference. San Jose, California. View in PDF.

Computer Science Graduate Students Association 1994 - 1995
President, 1994 – 1995, Computer Science Department, Texas A&M University, College Station, Texas.

Writing and Research Awards 1992
Recipient of two writing and research awards.

Press Releases

Contact Info

IN THE NEWS: IST researchers classify Web searches Jim Jansen, assistant professor in Penn State's College of Information Sciences and Technology, worked with IST undergraduate Danielle Booth, as well as Amanda Spink of the Queensland University of Technology, to find that Web search engine users are doing primarily informational, navigational or transactional searching. See full story at http://live.psu.edu/story/29879
IN THE NEWS: IST, Communications and Business Team for Google Challenge Students from IST, the College of Communications and the Smeal College of Business are teaming up for what might be the world’s largest academic competition. IST Assistant Professor Jim Jansen’s e-marketing class, IST 402 Emerging Issues in Technology, is among more than 20,000 students in 61 countries competing in the Google Online Marketing Challenge. See full story at http://live.psu.edu/story/29647
IN THE NEWS: Clicks on sponsored links lower than previously reported The analysis is one of the first-ever academic studies of sponsored-link click through using actual search engine data, said Jim Jansen, an assistant professor in the College of Information Sciences and Technology (IST) and lead author. For full story see http://live.psu.edu/story/25479
IN THE NEWS: Branding matters -- even when searching "Given that there was no difference in the results, all of the search engines should have had the exact same score," said Jim Jansen, assistant professor and lead researcher. "Some emotional branding is having an effect here." For full story see http://live.psu.edu/story/24878
IN THE NEWS: Consumers suspicious of sponsored links "Consumers have a bias against the links that businesses pay search engines to provide," said Jim Jansen, assistant professor in the Penn State School of Information Sciences and Technology (IST). "By themselves, sponsored links appear not to be a viable business model and should be only one part of an online advertising campaign. For full story see http://live.psu.edu/story/12348
IN THE NEWS: Here is an interesting article, The Big Yahoo! Click Fraud Settlement. For full story see http://www.imediaconnection.com/content/10294.asp
IN THE NEWS: COMPANY WEB SITES NEED REDESIGN TO LURE JOB-SEARCHERS Companies wanting to use the Internet to recruit new employees should spotlight the geographic location of positions on their Web sites and include terms used by searchers, rather than site designers or human resource professionals, according to Penn State researchers. "Users' primary interest when looking for jobs is location, but company Web sites typically don't highlight geographical information," said Jim Jansen, assistant professor of information sciences and technology. "Location ranks above industry, position, particular companies and even job skills." Jansen and co-authors Karen J. Jansen, assistant professor of management in The Penn State Smeal College of Business; and Amanda Spink, University of Pittsburgh, drew their conclusions by analyzing 7,000 job-related queries submitted to Excite on Sept. 16, 1997; Dec. 1, 1999; and April 30, 2001. The researchers also learned that online job searches yield a higher percentage of non-relevant returns than general Web searches -- 60 percent for job searches compared to 50 percent for general searches, Jansen said. Read the full story at http://live.psu.edu/story/10869
IN THE NEWS: WEB SEARCHING MORE SUCCESSFUL WITH PERSONALIZED ASSISTANCE SYSTEM A Penn State researcher has developed software that improves Web searching with a personalized system that offers automated assistance for structuring and refining queries, evaluating search results and finding more relevant information. "Research shows 50 percent of all Web results retrieved are not relevant, pointing to a need for improved searching techniques," said Jim Jansen, assistant professor of information sciences and technology. "This technology enabled a 20-percent performance increase." The technology, designed to be integrated with a browser, monitors what searchers are looking for based on user-system interactions and then interjects help in finding needed information. Other approaches to personalizing searches rely upon "explicit feedback" where the system interrupts searchers as they hunt for information. Research has shown that only 1 percent to 2 percent of users are likely to use such systems because of the extra effort involved, Jansen said. Read the full story at http://live.psu.edu/story/10400
IN THE NEWS: Web Search: Public Searching of the Web by Amanda Spink and Bernard J. Jansen is one of the first manuscripts that addresses the human - system interaction of Web searching in a thorough and complete manner. The authors provide an examination of Web searching from multiple levels of analysis, from theoretical overview to detailed study of term usage, and integrate these different levels of analysis into a coherent picture of how people locate information on the Web using search engines. This research is directly relevant to those interested in providing information or services on the Web, along with those who research and study the Web as an information resource. Graduate students, academic and corporate researchers, search engine designers, information architects, and search engine optimizers will find the book of particular benefit. See PSU Press Release.
IN THE NEWS: Dr. Bernard J. Jansen selected as to serve on Editorial Advisory Board of the journal of Library and Information Science Research, beginning 1 September 2004. Library and Information Science Research is a cross-disciplinary and refereed journal focusing on the research process in library and information science as well as research findings and their practical applications and significance. Co-Editors: Peter Hernon and Candy Schwartz.
IN THE NEWS: Web searchers could more easily zero in on relevant images, audio clips and video files if consumers made use of radio buttons, a technology literally at their fingertips. Analysis of 3 million records submitted to AltaVista for a 24-hour period. See PSU Press Release.
IN THE NEWS: Dr. Bernard J. Jansen selected as to serve on Editorial Advisory Board of the Journal of Internet Research beginning 1 June 2004.. The Journal of Internet Research was the first publication to seriously debate the Internet as a powerful resource by examining technological development, along with the social, ethical, economic and political implications which arises from mass public access to a wealth of information. The Journal of Internet Research was the first to publish Tim Berners-Lee's World Wide Web: The Information Universe in 1992 and the first to publish Marc Andreessen's NCSA Mosaic: A Global Hypermedia System in 1994. Editor: David Schwartz.
IN THE NEWS: Dr. Bernard J. Jansen selected as Associate Editor (Book Reviews) of Information Processing & Management, a major journal in the information sciences, information retrieval and Web searching research area beginning 1 January 2004.. Editor-in-Chief: Tefko Saracevic. Associate Editors: Nick Belkin, Bruce Croft, and Keith van Rijsbergen. See PSU Press Release. Interested in reviewing a book?
IN THE NEWS: Searching experts who tout the benefits of using advanced query markers have it wrong: Web searches with "and," "or," "must appear" and "phrase" fare no better than simple, dressed-down submissions, according to a Penn State researcher. "Our research shows that query operators, commonly thought to narrow searches, don't return more relevant results and don't reduce the number of non-relevant results," said Bernard J. Jansen, assistant professor of information sciences and technology, who co-authored an article on the topic with a colleague at the University of South Carolina for the October issue of ACM Transactions on Information Systems. MSN reports 7 times more results than AOL or Google. Google does a little better on relevance. No difference among the three on ranking. Read the Penn State Press Release. Read complete research report.
IN THE NEWS: Web searchers are impatient, spend only seconds on a Web site, and find what they are looking for about 50% of the time. See article in Psychology Today, one of many other sources, on research by Jansen and Spink. Read complete research report. See PSU Press Release.
IN THE NEWS: The manuscript REAL LIFE, REAL USERS, AND REAL NEEDS: A STUDY AND ANALYSIS OF USER QUERIES ON THE WEB published in the journal Information Processing & Management was identified in May 2003 by ISI Essential Science Indicators to be one of the most cited papers in the research area of Web Searching Behavior. Complete Story.
IN THE NEWS: If you want to find what you are looking for on the web, use a single search engine and get to know its quirks. BBC's report, one of several sources, on research by Jansen and Eastman. Complete Story. Read complete research report. See PSU Press Release.
This just in! Sex out! New Web Searching Trends: Sex Is Out, E-Commerce Is In. Research by Jansen and Spink. Read complete research report. See PSU Press Release.
Survey Shows Web Search Engines Not Meeting User Needs. Research by Jansen and Spink. Read complete research report. See PSU Press Release.

Editorial Advisory Board: Library and Information Science Research, Current - 2004

Editorial Advisory Board:Journal of Internet Research, Current - 2004

Associate Editor (Book Reviews): Information Processing & Management, Current - 2004

Reviewer: IEEE Systems, Man and Cybernetics Journal, 2005.

Reviewer: Journal of Medical Internet Research, 2005

Review: Computer Networks Journal, 2005

Reviewer: ACM SIGCHI, 2005

Reviewer: Library & Information Science Research, 2004

Reviewer: IEEE Conference on Information Technology, 2003

Reviewer: Information Processing & Management, 1998, 2000, 2001, 2002, 2003, 2004.

Reviewer: ACM SIGIR International Conference on Information Retrieval, 2002 (posters), 2004 (posters), 2005 (posters and papers)

Reviewer: Journal of the American Society for Information Science and Technology, 2000, 2001, 2002, 2003, 2004, 2005

Reviewer: The World Wide Web Journal, 2002

Reviewer: Journal of Informing Science, 2002

Reviewer: International Journal of Human Computer Studies, 2001.

Student Editor for SIG Computer Human Interaction SIGCHI Bulletin, 1996 - 1998.

Session Moderator for American Society For Engineering Education National Conference, June 1997, Milwaukee, Wisconsin.

Session Moderator, New Engineering Educators Conference, June 1998, Seattle, Washington.

CO-Organizer for ACM Computer Science Education Research Competition, February 1998, Atlanta, Georgia.

Reviewer: New Engineering Educators Conference 1998.

Reviewer: American Society For Engineering Education National Conference 1998.

Reviewer: Computer Science Education Journal 1998.

Contact Info

Armed Forces Communications and Electronics Association (AFCEA)

Association for the Advancement of Computing in Education (AACE)

Proficient:
Director/Shockwave, Dreamweaver, Fireworks, HTML, Relational Databases and SQL (especially Access), Microsoft Office Suite (Access, Excel, Power Point, Word including application integration, coding of macros, developing forms, developing reports, implementing OLE, and coding of modules), Staroffice Suite, TclTk, Visual Basic for Applications

Competent
Flash, Ada, C, Cold Fusion, Relational Databases and SQL (Sybase), ToolBook, Adobe Premiere Video Editing

Familiar
Javascript, CGI, Audio Editing Packages (Sound Fury, SmartSound), Corel Draw and Paint

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Development

Internet Search, 28 July 2002. Toronto, Canada. Presented by: Jan Pedersen, Overture Web Services Division.

Flash, Basic and Advanced. 1 - 5 October 2001. Carlisle, Pennsylvania. Presented by Mr. Jason Harmon, Ozone Media Studios.

Adobe Photoshop,14 - 17 May 2001. Carlisle, Pennsylvania. Presented by Mr. Tim Scepansky, Future Media.

Adobe Premiere, 11 - 12 April 2001. Carlisle, Pennsylvania. Presented by Mr. Sherone Rabinovitz, Future Media.

Fireworks, 9 - 10 April 2001. Carlisle, Pennsylvania. Presented by Mr. Dean Coxford, Future Media.

Dreamweaver Introduction and Advanced, 2 - 4 April 2001. Carlisle, Pennsylvania. Presented by Mr. Dean Coxford, Future Media.

Director Introduction and Advanced. 26 February - 2 March 2001. Carlisle, Pennsylvania. Presented by Ms. Andrea Urist, Future Media.

Digital Video and Sound. 14 - 15 February 2001. Carlisle, Pennsylvania. Presented by Mr. Jason Harmon, Ozone Media Studios.

Multimedia Advanced. 12 - 13 February 2001. Carlisle, Pennsylvania. Presented by Mr. Jason Harmon, Ozone Media Studios.

Advanced ToolBook Scripting. 2 February 2001. Carlisle, Pennsylvania. Presented by Mr. Charlie Hiestand, click2learn.com.

Multimedia Introduction. 16 - 17 January 2001. Carlisle, Pennsylvania. Presented by Mr. Mark Wood, Dynamic Graphics Educational Foundation.

ToolBook II Instructor. 18 - 22 September 2000. Virginia Beach, Virginia. Presented by Mr. Tom Hall (http://tcc-pub.com)

Managing Multimedia for Managers. 11 - 15 September 2000. Denver, Colorado. Presented by Mr. Jerry Sexton, CEO Digital Metropolis Incorporated.

Intelligent Interfaces: An Introduction. 5 January 1999. Redondo Beach, Los Angeles. Presented by Mark Maybury, The MITRE Corporation.

Designing and Evaluating Intelligent User Interfaces. 5 January 1999. Redondo Beach, Los Angeles. Presented by Kristina Höök, SICS, Swedish Institute of Computer Science.

Intelligent Interface Agents. 6 January 1999. Redondo Beach, Los Angeles. Presented by Henry Lieberman, MIT Media Lab.

Website Information Architecture. 20 July 1998. Pittsburgh, Pennsylvania. Presented by Paul Kahn, Dynamic Diagrams, Inc.

Applying Hypertext Principles to Information Systems. 20 July 1998. Pittsburgh, Pennsylvania. Presented by Michael Bieber, New Jersey Institute of Technology.

Fundamental of Digital Libraries. 24 June 1998. Pittsburgh, Pennsylvania. Presented by Edward A. Fox, Virginia Tech, and Robert M. Akscyn, President Knowledge Systems.

Efficient Information Retrieval. 20 July 1997. Philadelphia, Pennsylvania. Presented by Alistair Moffat, The University of Melbourne, and Justin Zobel, RMIT.

Desktop Animation Course. 15 July 1997. Calgary, Canada. Presented by Mr. Darryl Freeman, VIVA Associates.

Visualizing Interfaces for Multimedia and the Web. 16 July 1997. Calgary, Canada. Presented by John G. Hedberg, University of Wollongong (Australia), and Susan E. Metros, University of Tennessee (Knoxville, USA).

Developing Collaborative Applications Using the World Wide Web "Shell". 23 March 1997. Atlanta, Georgia. Presented by Alison Lee, NYNEX Science and Technology, and Andreas Girgensohn, FX Palo Alto Laboratory.

Managing Data and Visualizing Information. 12 July 1996. New York, New York. Presented by Edward Tufte, Yale University.