College of Information Sciences and
Phone : 814-863-6316
I am an Associate Professor in the College of
Information Sciences and Technology (IST) and a
founding faculty member of the Center for Integrated Healthcare Delivery
Systems (CIHDS). I received my Ph.D. from the Bren School of Information and Computer
Science at the
University of California, Irvine in 2003 in what was
then the Computing, Organizations, Policy, and Society group
(now part of the Department
of Informatics). My PhD co-advisors were Paul
Dourish and Wanda
My primary research interests are at the intersections of Medical Informatics and Computer-Supported Cooperative Work (CSCW). I am particularly passionate about how we can improve the delivery of care through the use of collaborative health information technologies (HIT). Most of my current research focuses on understanding how we can implement HIT to better support collaboration in clinical settings such as intensive care units, emergency departments and other highly collaborative and information-intensive environments. I am also starting to examine how we can improve collaboration amongst individuals to support their health and wellness activities. I publish my research in both the Medical Informatics and CSCW communities (for my specific research interests - please go here). I primarily utilize qualitative methods in my research projects because I am particularly interested in understanding the details of people's work in order to more effectively integrate HIT into their workflows. I have received the American Medical Informatics Association's Diana Forsythe Award in 2002 and 2010. My research has been supported by sponsors including the National Science Foundation (NSF), Lockheed Martin Corporation, The Commonwealth Fund, and National Network of Libraries of Medicine Mid-Atlantic Region, and CIHDS. Through my research, I hope to provide a better understanding of collaboration and collaborative technologies in healthcare to researchers and practitioners in medical informatics, CSCW, and other fields.
I am also interested in building bridges between the Medical Informatics and Human-Computer Interaction (HCI) research communities (CSCW is part of the broader HCI field). I firmly believe that the only way that we can successfully address the numerous challenges that we face in designing and implementing HIT is by taking an interdisciplinary research approach. Both the Medical Informatics and HCI communities have much to offer each other but also "speak" different languages and have different research focuses (some papers about bridging this divide are here, here, and here). To help address some of these challenges, I have started a Doctoral Consortium meeting currently funded by the NSF at the American Medical Informatics Association (AMIA) Annual Meeting (2014 CfP). The goal of the Doctoral Consortium is to bring PhD students from a variety of disciplines (computer and information sciences, clinical sciences, social sciences) together to introduce them to the field of medical informatics and to the type of interdisciplinary research that is taking place in the field. I am also Co-Chair for AMIA's Student Design Challenge (SDC). Through the SDC, we hope to motivate students to come together in interdisciplinary teams to address a particular design challenge.
PERSONAL - On July 1, I will be leaving IST and joining the Department of Communication Studies at Northwestern University as Professor of Communication Studies in the area of Health Communication. I will also be part of the Center for Communication and Health.
Service - Appointed to a 3-year term on AHRQ's Health Information Technology Research (HITR) Study Section.
Student - Congratulations to Tamara Peyton. She successfully passed her Comprehensive Exam on her thesis topic "Pregnancy as a Sociotechnical Transition Process."
Student - Congratulations to Sarah Almoaiqel. She successfully defended her M.S. Thesis "A Study of the Challenges to Information and Communications Technologies in Girls' Schools in Saudi Arabia".
Invited Keynote - Transforming Healthcare in the US: Opportunities and Challenges for Health IT. Kleist Chair Celebration. Department of Informatics. University of CA, Irvine. February 19, 2015.
Conference - The call for the 3rd Annual Student Design Challenge is now out. The theme is "The Human Side of Big Data - Facilitating Human-Data Interaction". The deadline for submission is June 1, 2015.
Invited Presentation - Supporting Collaboration in Hospitals using Health Information Technologies: An Interdisciplinary Perspective. Department of Communication Studies. Northwestern University. January 29, 2015.
Paper - Book chapter "Procedures and Collaborative Information Seeking: A Study of Emergency Departments." was accepted for publication in Collaborative Information Seeking.
Conference - Program Committee member for ECSCW 2015. Please consider submitting to the conference.
Conference - Workshop Co-Chair for CSCW 2016. Please consider submitting to the conference.